ABOUT US
At Grace Medicals, we are more than just a supplier; we are your partners in transforming healthcare experiences and outcomes.
Established in 2007, Grace Medicals is a New Zealand-based company dedicated to the medical and service industries. We are more than just a supplier, we consider ourselves your partner in advancing healthcare, focusing on positively impacting lives with our comprehensive range of products, services, and healthcare initiatives. Grace Medicals also possesses extensive clinical & technical knowledge in hemodialysis.
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Healthcare Facilities Served
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Equipment Installations
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Products Sold
OUR MISSION
Grace Medical’s mission is to provide a comprehensive range of medical products and services with a commitment to quality, reliability and customer satisfaction. We strive to continuously evolve and adapt, addressing the dynamic needs of the healthcare sector.
Our vision is to transform healthcare experiences and outcomes by providing innovative products and solutions, educating healthcare professionals, and driving sustainable advancements within the industry.
At Grace Medicals our purpose is to empower healthier communities by equipping healthcare providers with the resources and solutions they need to excel in patient care.
OUR VALUES
Our values serve as the fundamental principles and beliefs that steer the actions, behaviors, and decisions of our company.
Quality & Excellence
We maintain the highest standards in everything we offer, ensuring reliability and compliance.
Empathy & Care
We prioritise understanding and addressing the needs of our clients and team, fostering a supportive and compassionate environment.
Collaboration & Partnership
We value teamwork and build strong partnerships to achieve shared goals and drive collective success.
Customer Centric
Our customers are at the core of everything we do, guiding our actions and decisions to ensure their needs are met and their expectations exceeded.
Ethical & Sustainable
We commit to ethical practices and sustainable solutions, ensuring our actions positively impact society and the environment.
Our Partner
Brands
Grace Medicals is an authorised distributor for multiple international brands. Our partnerships with these global manufacturers allow us to supply a wide range of high-quality medical products tailored to the specific needs of our clients.
We empower communities and healthcare providers across New Zealand, Pacific Islands and beyond.
Our Journey
2007
Founded Grace Medicals
Established with a mission to provide high-quality medical supplies and equipment to healthcare facilities in New Zealand and the Pacific Islands.
2008
First Major Contract
Secured our first major contract with a healthcare provider, setting a strong foundation for future growth
2008
First Dialysis Clinic in Fiji
Provided consultancy and advisory services to establish the first dialysis clinic in Fiji for the Kidney Foundation of Fiji, completing the project within a tight budget and timeline.
2009
NKFS – Samoa
Facilitated and supported NKFS Samoa, transitioning from Singapore managed to an independent and primary supplier.
2010
Kidney Hub
Established dialysis setup. Provided clinical and technical training support.
2010
Expansion to the Pacific Islands
Expanded operations to serve healthcare facilities across multiple Pacific Islands, ensuring access to essential medical supplies.
2011
BA Kidney
Established dialysis setup. Provided clinical and technical training support.
2012
Partnership with Leading Medical Suppliers
Partnered with Nipro, Bain Medicals, Cantel, IdealCare, Duopharma, Johnsontest Paper, Wexford Labs, Serumwrek, and Roche Pharmaceuticals.
2012
Partnership with Leading Medical Suppliers
Became an authorised dealer and distributor of these products in the Pacific Islands, enhancing our product offerings and reliability.
2012
Charity Initiatives in Pacific Islands
Started medical charity work, donating essential medical equipment and supplies to needy areas in the Pacific Islands.
2014
FPBS
Worked with Fiji Pharmaceutical and Biomedical Services Center (FPBS) to improve the supply chain and distribution of essential medical products throughout Fiji.
2016
Pasifica Kidney Care/Sugar City Care
Supported the establishment of dialysis setup and provided clinical and technical training support.
2019
Oceania Hospital
Established dialysis setup. Provided clinical and technical training support.
2019
Introduction of Training & Installation Services
Launched comprehensive training and installation services for all medical equipment, ensuring seamless integration and optimal use.
2019
Launch of Healthcare IT Solutions
Introduced healthcare IT solutions in partnership with Simcart Ltd under Renal and Diabetic platforms to improve patient care and operational efficiency.
2022
50,000 Products Sold
Celebrated a significant milestone with over 50,000 medical products sold to various healthcare facilities.
2023
Expansion of Warehousing
Expanded our warehousing and distribution capabilities to support growing demand and ensure timely deliveries.
2023
Customer Satisfaction Milestone
Reached a new high in customer satisfaction ratings, reflecting our dedication to exceptional service and support.
2024
National Kidney Foundation of Samoa
Continued contributions to kidney care in Samoa through partnerships and support initiatives.
2025
Expansion of Healthcare IT Solutions
Expanded our healthcare IT solutions offering by partnering with PreventS-MD as a distributer. PreventS-MD is a web-based tool that helps reduce strokes, heart attacks, and other major diseases by up to 20% in just five years.
2025
Partnership with Christchurch Kidney Care
We are proud to share the launch of the first-ever private dialysis clinic in the South Island, established by Christchurch Kidney Care and supported by Grace Medicals by providing supplies, installation, technical services, and training support to enable the highest standards of patient care.
2025
Partnership with NeilMed Pharmaceuticals
This partnership marks an exciting milestone for Grace Medicals as we broaden our portfolio with one of the most respected names in sinus and nasal health.
TESTIMONIALS
"From diagnostics to treatment, their range of medical products has been instrumental in enhancing our healthcare services. The reliability and effectiveness of their equipment have earned our trust, ensuring optimal care for our patients."
Specialist Health Facility, Fiji
Thrilled to add Grace Medical as one of our main research suppliers. Dealing with Rushil from Grace Medicals is easy, simple, fast and most importantly efficient. Able to cater to most of our needs, and able to provide solutions in a timely manner is very important to us. As a small, unique research company, finding the right solution is often difficult. With Grace Medical a simple email is all that is needed.
NZeno, New Zealand
Thanks to Grace Medicals, the National Kidney foundation has been receiving Grace Medicals support since 2009, when the National Kidney Foundation of Samoa became independent. Their sustainable international supply of medical consumables and equipment has been cost effective without compromising product quality. Grace Medicals has also provided certificate courses for our staff, such as the Patient Care Dialysis Technician program, which has greatly helped with staff development, refresher training, and onboarding for new nurses. Special thanks to the Grace Medicals Biomedical Team for their technical support and maintaining the high quality equipment servicing, ensuring the RO water quality and Dialysate fluid meets international standards. Their support and contribution have been invaluable to us every day.
NKFS, Samoa
Over the past 10 months, Grace Medical has consistently provided us with high- quality products and exceptional support for Kidney care Vanuatu. Their commitment to timely deliveries and attentive customer service has greatly enhanced our operational efficiency, ensuring that we can provide the best care to our patients. What sets Grace Medical apart is their proactive approach to understanding our needs and their readiness to offer tailored solutions. Their knowledgeable team is always available to address any inquiries, further strengthening our partnership. We highly recommend Grace Medical NZ to any healthcare provider seeking a reliable and customer-focused supplier.
Vila Central Hospital, Vanuatu